Prospects & Challenges of Implementing Knowledge Management System in IT Industry

Syed Mubashir Ali, Asim Iftikhar


Recent past has seen an epidemic growth in the adoption of strategic information systems. In order to be successful, enterprises are putting in huge investments into implementation of information technology (IT) and knowledge management systems (KMS). KMS implementation in an IT industry has been discussed in this paper. Several challenges including multiple information sources, access control, and employee’s mistrust among others are being identified along with their possible solutions. Later foreseen benefits of KMS implementation including quicker problem identification, faster response time, and cost saving among others are being highlighted. The paper concludes with revealing future research possibilities.

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Chief Editor

Prof. Dr. Tariq Rahim Soomro 
College of Computer Science & Information Systems


Dr. Muhammad Mansoor Alam
 Professor and Associate Dean
 College of Computer Science & Information Systems

Associate Editors

Engr. Syed Mubashir Ali
Senior Lecturer & Course Coordinator
College of Computer Science & Information Systems

Publication Coordinator
Humaira Kanwal

Editorial Advisory Board (Internal)

Dr. Syed Irfan Hyder
Dr. S.M. Aqil Burney
Dr. Ejaz Ahmed
Dr. Mohammad Irshad Khan
Dr. Shahid Amjad
Dr. Fatima Riaz
Dr. Insia Hussain
Dr. Dr. Ehsan Rehman
Dr. Imran Majid
Dr. Khurram Iqbal
Dr. Zeeshan Shahid
Dr. Seema Ansari
Dr. Sumaira Khan


Editorial Advisory Board (International)

Prof. Dr. Mazliham Mohd Su'ud, President, Universiti Kuala Lumpur, Malaysia
Prof. Dr. Ghassan Al-Qaimari, President, Emirates College of Technology, Abu Dhabi, UAE
Prof. Dr. Patrice Boursier, Universite de La Rochelle, La Rochelle, France
Prof. Dr. Mudassir Uddin, Professor, University of Karachi, Pakistan
Dr. Nadeem Doudpota, Associate Professor, Al-Baha University, KSA
Dr. Haithem Abdelrazaq Almefleh, Associate Professor, Yarmouk University, Yarmouk, Jordan
Dr. Saiful Islam Ansari, Assistant Professor, University of Tabuk, Saudi Arabia