HR Professionals’ Preferred Skill for Business Graduates in Service Sector

Shagufta Ghauri, Nadia Ayub


The current study attempts to explore the skills that are valued by service sector HR professionals (public listed) and to identify the top four needed skills by service sector HR professionals. Based on the literature review two objectives were formulated that seventeen skills are the anticipated attributes for employability and the most preferred skills preferred by HR professionals are adaptability, leadership, team work and work ethics. To assess employability,” Employer Perspective of the Business School Graduate” scale was adapted from Jackson (2013) study. The sample of the study consisted of 126 HR professionals from public listed companies in service sector. Rotated Component Matrix was used to calculate the top four preferred skills. The findings of the study suggest that four skills were preferred by HR professionals i.e. 1) adaptability, 2) leadership, 3) teamwork, and 4) work ethics. The implication of the findings is discussed in the study.



Employability;Skills;Service Sector; Business graduates

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